Shipping policy – Punctuation Clothing

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Free shipping on orders $130+

Shipping policy

Shipping

Free Shipping

Orders totaling $130.00 or more qualify for free standard shipping at checkout. The free shipping threshold is applied to the subtotal of your order before taxes.

Standard Shipping Rate

Orders totaling under $130.00 are subject to a flat rate shipping fee. The current flat rate is $8.95. Please note that this rate is subject to change at any time without prior notice. The shipping rate applied to your order will be the rate in effect at the time your order is placed.

Processing & Delivery

  • Orders are typically processed within 1–3 business days.
  • Delivery times vary by location and carrier and are estimates only — they are not guaranteed.
  • We are not responsible for delays caused by the carrier, weather, or other circumstances outside our control.

Returns & Refunds

Eligibility

We accept returns within 14 days of the date you receive your order. To be eligible for a return, items must meet all of the following conditions:

  • The item must be unworn — it must not have been worn beyond trying on for fit.
  • The item must be undamaged — free of stains, tears, odors, pet hair, or any other signs of use or wear.
  • The item must be in its original condition with all tags still attached, if applicable. 

Items that do not meet these conditions will not be accepted and will be returned to the sender at their expense.

How to Initiate a Return

To start a return, contact us within 14 days of receiving your order with your order number and reason for return. We will provide you with instructions on how to send your item(s) back.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a reasonable timeframe. Please note that original shipping fees are non-refundable.

Exchanges

If you would like a different size or item, we recommend placing a new order and initiating a return for the original item per the process above.

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

  • Items marked "Final Sale" at the time of purchase
  • Gift cards

This policy is subject to change at any time. Please review it each time you place an order.